Travel Agency Registration

Tel: 604-233-1388   Fax: 604-233-1788  E-mail: service@supervacation.ca WeChat: supervacation_ca 



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Please download the Registration Form here

After you complete the Registration Form, please email it to:service@supervacation.ca

*If you have received your invoice number, please read the following Terms and Conditions and make your online payment.
Terms and Conditions
RESERVATION PROCEDURE
1 *All rates are net inclusive of taxes (EXCEPT Canada) and hotel service charges. Unless otherwise stated, all other expenses and incidentals are responsible by guests. Rates are quoted in Canadian Dollars.
2 *Please send booking requests in writing (Fax or E-Mail) directly to Super Vacation.
3 * Hotels will normally require reservations to be made at least seven (7) working days before date of check in with guest names as shown in passport. Super Vacation will acknowledge your request with rates or otherwise decline the reservation if sold out condition apply.
4 Canada and overseas hotel bookings require approximately one (1) and three (3) business days to process, respectively.
TOUR PACKAGE BOOKING
1 Rates include transportation, admission (as specified), hotel accommodations (if any)
2 Rates EXCLUDE:- Meals - Gratuities (driver tips, porterage tips, etc.) - Incidentals - Applicable taxes
3 *** NO REFUND will be given for any unused services
FIT HOTEL BOOKINGS
1 * Rates are net per single/double occupancy room per night inclusive of taxes (as indicated) and service charge. Additional charges apply for triple or quad occupancy.
2 *All rates are based on availability and subject to change without notice, especially during Convention, Special Event, or Holiday period.
3 * TPL rate is based on Triple Occupancy WITHOUT any rollaway bed (on both Tour & FIT). Extra surcharge will apply for rollaway bed, based on availability (But not guaranteed).
PAYMENT
1 *Full payment must be received upon registration to confirm booking.
2 *Full payment for services booked must be received at least fourteen (14) days prior to arrival date.
3 * Please write cheque payable to Super Vacation. Post dated cheque will not be accepted.
4 We will not accept cheque payment for any product that departs less than 14 days before departure.
ADDITIONAL DOCUMENTS
  Though sometimes we may have completed your booking before all required documentation are received, we will not be able to finalize and confirm your reservation until the submitted documentation has been verified. In some cases, additional document(s) may be required to support a booking. A copy of the credit card, a copy of a picture ID such as a passport of the cardhorder, and a copy of the air ticket are some examples of supplementary documentation. Request for additional document(s) may occur when:
1 The guest name differs from the cardholder.
2 The acquiring bank for a credit card transaction requires this.
3 The booking is deemed high value.
4 Our Fraud Protection program identifies a high-risk transaction.
CANCELLATION
1 * Any cancellation must be made in writing by fax or email to Super Vacation.
TOUR PACKAGE CANCELLATIONS
1 * 23-30 days prior to departure date - 30% penalty
2 * 15-22 days prior to departure date - 50% penalty
3 * No refund within 14-day prior to departure date. No partial refund on any unused services
FIT HOTEL BOOKINGS CANCELLATIONS
1 * Over 14 days before check-in date: Amendment / cancellation after confirmation subject to CAD25 service fee.
2 * All cancellations made less than fourteen (14) business days are subject to full cancellation fee.
3 * Non-refundable for unused portion or early check out. Non-Refundable for guaranteed bookings.
DISCLAIMER
1 *Super Vacation acts only as an agent for various transportation, lodging, sightseeing and other related travel services and is in no way to be considered the principle of these services or as an agent of the tour participant/group.
2 *Super Vacation shall not be responsible or liable for any loss, expense, accident, injury or damage to any person or property resulting directly or indirectly from acts of God, strike, war (declared or undeclared), theft, government regulations, failure of any means, discrepancies or changes over which it has no control or by any other reason.
3 *All issued vouchers of hotels and service providers are subject to those terms and contracts under which such services are provided.
4 *Super Vacation reserves the right to change or modify part or whole tour itinerary if it is deemed necessary for the comfort and safety of the tour participants.
5 *Super Vacation reserves the right to decline, refuse, and retain service for anyone at any time.
 
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